7 Alternative Ways To Keep Up Your Hospitality & Tourism Business With IT Support Even During This COVID Pandemic

‘Keep calm and carry on your upgrowth on the business’

We all know due to this infectious Coronavirus epidemic all the local govt. has declared lockdown for several weeks. And in this situation, it is impossible to travel anywhere outside of your house as public transport has been postponed. So, it would be a serious blow to the tourism industry. If you are attached to an organization in hospitality and tourism, then you know how hard hotels, restaurants, catering, flights, cruise lines, tourist spots, online travel guides have been thrashed due to COVID Pandemic. Being a core business, along with this other business such as official tourism, medical tourism, education tourism, religious tourism and the corresponding side businesses all have been postponed simultaneously. The travel and tourism industry plays a massive role to boost the economic structure around the world. Not only that, but it also helps to employ thousands of people, pays to develop infrastructures like roads, airports, operating funds for public education systems, and many more. Fully Shutting down such a noble business can bring universal harm. However don’t lose your hope, every problem has a solution to overcome with. Here are some alternative ways to save your business with IT Support…

  • Business Sustainability:

Are you pensive about the sustainability of your travel and tourism industry? Although it is absolutely a relevant issue which can affect your hotels in many ways. If you want to maintain your brand image the same way, this is the meantime to retain it through promotional posting in various social media. IT can guide you to increase your business source, that will also help to regrow other associate businesses which are extremely related to each other. But before hiring an IT company or a freelancer you must go through their profile so that you are not get cheated by any scammers. 

  • Apply Innovative Technologies: 

Like every other business, it also has a lot of competition among themselves. Isn’t it? If you want your business to move forward, the competition must be pushed back. And that’s why you must need the right tech solutions with regular innovative changes. Basically we were used to the off-line medium for booking or reservations. But in this current situation, we have to be technology-trendy. If we can do the same thing online, so that immediately after lock-down after opening any tourism sector, we will have pre-booked applications in our hand. 

  • Retain Customer Expectations:

We all know the importance of customer satisfaction in this hospitality industry. This is what literally creates competition between the two same. Anyway, were you thinking for the betterment of your management via implementing better procedures or friendly technologies? The lockdown has given you the opportunity to make a superior plan for your further growth in business. 

  • Marketing and Reputation Management:

Do you have a website regarding your trade? If not, then make it with a freelancer right now. In this COVID pandemic period maybe you can’t do much more but can share travel and tourism experiences of your customers through various travel blogs online. Don’t you have a website? No worries. You can share the same in various travel groups through Facebook, Instagram, and other social media. Rather, when the pandemic will be over social media can be a medium for online booking as well. Thus an IT expert can manage your reputation in such an innovative way.

  • Attractive Online Portal:

Do you know how much an online portal can be worth at this quarantine period for your industry? This pandemic will definitely go away, but do you stop working for that long day? Of course not. A website can make your guest experience better with easily accessed information, booking, or reservation facility with multiple locations at a time. If you do not want to be left behind, hire a well-skilled freelancer or an agency today. 

  • Communication Support:

As we all know, communication is the key factor in the travel and tourism industry. So, it must be good enough, right? It keeps the customers updated with corresponding notices, deals, or advertising. Of course, it is not possible to handle such a big responsibility all alone. Hire an agency or a freelancer as per your requirement to support you with emailing, text messaging, GPS tagging, and all you need regarding company-client, client-customer, and company-customer communications. 

  • Managerial Implications:

As the hospitality and tourism business is service-oriented in nature, it needs technical experts to improve their business performance. It is not necessary that all traders would have IT skills as well. If you don’t want to be lagging behind, contact professionals to remain competitive and to explore the potential opportunities. 

So, now you can relate how much IT is significant to the travel industry. Even in this massive lock-down period, you are getting an opportunity to remain your business with a great hike. Since the small to smaller associated businesses are closed, these will help to open them up accordingly. 



Web Development Manager,

Cybertoss Pvt Ltd

Subha is a diploma graduate In Automobile Engineering. He paved his career towards IT in 2014 and is now currently working as the team lead of web development. He is optimistic and friendly by nature, and as such loves to surf the internet and interact with peoples. He has a handful of experience in different sectors of an IT-BPO in general and web development in particular. He is a passionate reader, awesome trainer, beloved manager and loves to write about his managerial skills, experiences, and interests by writing blogs and articles.