I am Jitesh Patel.
A freelancer with complete BPO solution.


Hello There!! There are many segments in support tasks of eCommerce business like for b2b ecommerce solutions & B2C process. Listing management, Marketplace management, Supplier Management, Vendor Management, CRM Management with Shopify, Magento or Woocommerce, etc., and the Customer Support part of course. I am here to offer you to provide complete remote support in this business with my team of experts.

1. Supplier Management:- Finding a proper product is important in this business. For you, I am here to do the job and find different, best selling, similar, and related products to list. Most importantly while finding the supplier, I do research properly and track down the supplier from whom we can get the products with the most competitive and profitable price, brand authorization, stock, and delivery time, and his reliability with reviews and ratings. Secondly, it’s not only one supplier for a product I find. I make a list of many suppliers for each product to enrich supplier management solutions.

2. Listing Management with Q/C:- Listing management is also a very important part of this business for both B2B & B2C. The more attractive and purposeful it looks, the more it sells. After finding products and suppliers we need proper calculations to know about the profit ratio and list the product in a proper manner. Cause, this is the part where the product will be displayed for the customers to let ‘em buy. Along with the proper price with the right calculations, which will keep you close to the competitor's price. My service is also included with listing quality checking for every product with support for product description content writing.


Virtual Assistance is one of the mostly important service task assigned to the virtual administrative assistants like us. This is proved to be essential because new or small entrepreneurs in developed countries always seek their secretarial assistance to fulfill his business operational or administrative or clerical/back-end tasks to be done in time with professional accuracy. They hire freelance virtual assistants from remote paying a less considerable charges to reduce his cost but maintain the same professional accuracy. This is very much cost comparative than hiring a secretary with a proper pay scale and associated benefits. I provide specialized VA services to my clients with 100% professional accuracy in different secretarial, back-end, and business administrative sectors.

The core sectors are:

1. Surveillance Assistance: Me and my VA team provide different kind of live or recorded video analysis support for your workplace, business place, home, public place surveillance, survey, and planning. It may be for a internal CCTV support or may be a wide range traffic or workshop automation control. My team works for 24 x 7 at a very competitive cost.


It is very obvious that when clients are looking for freelancers, apart from very technical needs, customer support solutions become most important cause. A lot of experienced freelancers are hired for providing a perfect customer support on behalf of the client with some specialization skills needed for special requirement of the trade or nature/status of the business. When I started working in non-web sectors in BPO/KPO, I put my maximum concentration into it to grab the maximum skill to work like a pro. Now a days, with my valuable freelance team members, I am in a position to handle different kind of customer supports for different trades.

My specialized customer support services include:

1. Query Handling: through inbound call, chat, email support, providing product and process info, solutions and compensations.

2. Information Acknowledgement/Promotion: through outbound call, mailchimp, individual email, chat, social media, providing information.

3. Document Creation: through Adobe PDF, MS PowerPoint, MS Excel, any given CRM.


Do you really need a perfect website or web portal? or a customized CRM or Android App for your business development? However, it needs a proper skill set to create, customize and make it attractive towards your audience to bring more traffic! I am here to provide you any or complete service for this requirement.

1. Web Development:- I provide a complete package of customized website development. The website may be required for your personal, commercial or promotional purpose which I can develop the way you are dreaming at a very competitive cost. It should definitely be user-friendly, customized with advanced features to be the best to fulfill the purpose. It should be built in such a customized way that you could easily modify your contents, you can easily add on with your CRM or marketplace gateway for e-commerce support as well. Be it a Website, eCommerce Portal, Customized CRM or Android App, my freelance web developer expertise runs for last 7 years with a continuous change of latest but suitable technologies.
  • WordPress, Joomla, Drupal, Magento, Opencart, Shopify, CodeIgnitor
  • PHP, JSP, Javascript, J-Query, ASP.NET

We are currently available to take next project, contact us.